To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.
We will retain the following data for the applicable periods below.
| Type of data | Retention period | Justification |
|---|---|---|
| Contact Details | Staff at our partners, suppliers, or third parties: For the duration of the business relationship, or 2 years since the last contact | To keep in contact with you in relation to Alt HAN services |
| Energy Data | Energy customers: For the duration of the provision of Alt HAN services/ Alt HAN Programme | To ensure the analysis of suitability for, and provision of Alt HAN services to, specific residences |
| Financial Details | 6 years from the end of the financial year in which the payment was made | For processing payments and for our legal/financial obligations |
| Other Information | Photos from ASE events: For the duration of the provision of Alt HAN Services | For administering, carrying out and reporting progress at ASE events |
| Technical Data | Device identifiers/IP address/Cookies: Variable (See Cookies Policy below) | With your consent and/or to understand interactions with our website |
