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Are we the right contact?
Alt HAN is committed to increasing the number of customers able to benefit from smart meters. We do this by making our solutions available to all energy suppliers.
If you have a query about getting your smart meter fitted or about your energy account, then you should contact your energy supplier directly.
Do you have a Data Protection Request or Complaint?
If you’d like to access the personal data we hold about you, or have a concern about how we’ve handled your information, please complete the form below. Subject Access Requests allow you to see what personal information Alt HAN Co holds about you and how it is being used, while complaints give us the opportunity to investigate and put things right where something hasn’t met the standards we expect.
We will respond in accordance with UK GDPR, typically within one calendar month of receiving your request. If we need to verify your identity or require additional information to process your request, we will be in touch using your preferred method of contact.
