We provide the engineers installing your smart meter with our devices. They fit them alongside your smart meter if needed, to make sure no customer is left behind. Problem solved!
EACH CUSTOMER’S ENERGY SUPPLIER UPLOADS THEIR LIVE TARIFF INFORMATION
LIVE GAS AND ELECTRICITY METER READINGS ARE SENT TO THE CUSTOMERS ENERGY SUPPLIER
After booking a smart meter installation, an installer from Sunil’s energy supplier arrives.
The installer assesses if Alt HAN equipment is required to extend the home area network
In Sunil’s case Alt HAN equipment is required and fitted by the installer. All UK suppliers will be able to offer their customers Alt HAN equipment.
Finally, along with an in home device, the engineer provides an Alt HAN plug in device in Sunil’s home to complete the network.
Sunil can now enjoy the benefits of a smart meter.
The Alt HAN technology is designed to deal with the challenges posed by different building types. See the below to find out what the problem is in each type of the four building types.
A large house might have an electricity meter installed in a garage or outbuilding, or on an outside wall. Too far away for the communication signal to reach the gas meter, or where residents want to use their In-Home Display
A small set of units, for example a large house converted into flats, might have electricity meters in a basement or on an outside wall – resulting in the apartments on the upper floors being out of range.
A small development of low-rise blocks might have a central meter room, or meter rooms in each block or on each floor. The distances between meters and premises, or electricity meters and gas meters, might consequently be too big.
A high-rise apartment block might have a meter room in the basement – or a meter cupboard on each floor. Resulting in apartments in higher floors, or further away from meter cupboard, being out of range.