Junior Business Analyst (FTC 12 months, Full-Time)

Background – About ALT HAN (Home Area Network) Co:​

The Alternative HAN Company (Alt HAN Co) is a not-for-profit company jointly owned by Energy Suppliers. It operates through a Forum of supplier representatives, and a Board. Costs are recovered from energy consumers, via charges levied on all licensed energy suppliers. ​

We were established in 2016 for the sole purpose of finding an industry-wide solution for smart metering in hard-to-reach houses, apartment blocks and commercial premises. Specifically, where the broadcast signal from a smart meter communications hub is not strong enough to reach the gas / electricity meter or smart devices in the home. This problem affects around 5% of premises in Great Britain – and if not addressed could leave behind more than a million customers in the transition to a smarter, low-carbon energy sector.​


Alt HAN entered a critical phase of its delivery during 2022 when testing the systems and processes commenced with Energy Suppliers. The full roll out of the Alt HAN devices launched in 2023 and is proving a success in supporting the full roll out of Smart Metering equipment. ​

The Role ​

This is an excellent opportunity for someone to join the change request team as part of the wider tech development team. This role involves engaging with both internal and external stakeholders to collect requirements, analyse business needs, and aid in executing changes that align with our company’s goals. We seek a candidate with sharp analytical thinking, strong problem-solving capabilities, and exceptional communication skills.​

This role is perfect for a proactive analyst who thrives in a dynamic setting and is committed to driving change within an organisation through detailed analysis and collaborative effort.​

Role Purpose ​

Reporting to the Business Analyst, the Junior Business Analyst will be responsible for: ​

​Requirement Gathering: Work closely with stakeholders inside and outside the organisation to gather, analyse, and document business requirements for change requests.​​Analysis and Documentation: Assess current business processes, systems, and workflows to pinpoint improvement opportunities and meticulously document the requirements for change initiatives.​​Change Management Support: Support the design and execution of change management strategies, which includes conducting impact assessments, analysing stakeholders, and developing communication plans.​​Communication: Maintain clear and effective communication with all organisational levels to collect requirements, resolve issues, and negotiate solutions.​​Problem Solving: Tackle complex issues by identifying problems, devising innovative solutions, and collaborating with diverse teams to implement these changes.​​Time Management: Efficiently manage multiple tasks and deadlines to ensure the timely completion of change requests and project milestones.​​Attention to Detail: Ensure precision in documenting requirements, analysing data, and evaluating proposed changes to reduce risks and prevent errors.​​Team Collaboration: Actively collaborate with project managers, developers, testers, and other team members to ensure the effective delivery of change initiatives.​

Professional Experience, Knowledge, and Skills ​

The successful candidate will have the following:​


​Bachelor’s degree in business management, Information Technology, or a related field, or significant relevant work experience.​


​A strong analytical mindset with excellent critical thinking skills for complex problem solving.​​Superior communication and negotiation skills, capable of engaging effectively with stakeholders at all levels.​​Proven ability to manage time and prioritise tasks to meet tight deadlines.​​A keen eye for detail with a commitment to producing high-quality outputs.​​The capacity to work both independently and as part of a team in a dynamic, fast-paced environment.​​Intermediate experience of using MS Office, especially Excel, Word, and PowerPoint​​​An understanding of the GB Energy industry arrangements (desirable) ​

Personal Attributes 


​High degree of professionalism and a can-do attitude 


​Resilience, pace, enthusiasm, and energy 


​Strong attention to detail 


​Straightforward & Pragmatic in approach 


​Hungry for development and professional progression 


​Ability to multitask and manage workloads, deadlines, and tasks.


​Confident to challenge others and to be challenged.​​

The Opportunity ​

At Alt HAN you will: ​

​Have the chance to work within a fascinating technical development area in the smart energy space and be at the forefront of the climate/green energy challenge. ​​Work with a group of highly professional and capable people, with a very positive and growing reputation. ​​Be in a high-profile role that will provide access to a network of other stakeholders, including Energy Suppliers, Government (Department of Energy Security & Net Zero DESNZ) and Ofgem. This is wonderful opportunity to enhance your reputation within the energy community; and ​​Become part of an ambitious team that seeks to be the provider of choice for DESNZ / Energy Suppliers for future associated smart energy initiatives that require collective action. ​

Alt HAN Co is an equal opportunities employer and are committed to treating all job applicants equally. Alt HAN Co does not discriminate against any employee or job applicant on grounds of (including, but not limited to) their race or colour, nationality, national or ethnic origin, sex, marital status, religion, age, sexual orientation or disability​

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