Risk Change & Compliance Manager (Perm, Full-Time)

The Role

As part of the core team in the Business Support department, you will lead, manage & maintain Alt HAN’s compliance activities. Reporting to the Director of Finance, Compliance and Business Support, you will regularly interact with the Alt HAN leadership team and the Board.

Your role is to lead on all compliance activities for Alt HAN, taking a hands-on approach in maintaining Alt HAN’s compliance with all relevant industry standards across information and cyber security, health and safety, data protection and corporate governance as well as promoting a culture of adherence across the organisation. This role in a relatively small business requires you to find the variety of responsibilities interesting rather than overwhelming and demands effective and accurate management, along with a desire to support the business areas to continuously improve. You will identify when to seek additional expertise, either from internal resources or external consultants. Although not expected to be an expert in every regulatory detail impacting Alt HAN, you will supervise all areas and expand your knowledge as required over time.​​

Your counterpart will be the Regulation Manager, reporting to the Commercial Director. The Regulation Manager’s role is to monitor and influence future regulatory changes affecting Alt HAN, while your role as Operational Compliance Manager focuses on current compliance operations. Given the maturity and rapidly changing nature of the organisation, flexibility and collaborative working will be essential.​

You will join an organisation enhancing its operational maturity, with your role focusing on maintaining systems, processes, and procedures. You must quickly grasp current compliance activities, identify improvement areas, and manage both people and technical aspects to ensure compliance, using expert support. Proactive work and minimal supervision are required.   

Job Description

Reporting to the Director of Finance, Compliance & Business Support,​key accountabilities include:​​

Responsible for managing and supervising the Compliance team, including its resources, capabilities, and services.Line management of one direct report who oversees assurance activities and audits of compliance obligations.Oversees external audits to ensure Alt HAN Co’s certification continues to meet ISO27001 (Information Security), ISO45001 (Health & Safety), and Cyber Essentials Plus standards.Acts as the Data Protection Officer, supporting the operational business with activities like Data Protection Impact Assessments, international transfer methods, and individual rights requests (e.g., Subject Access).Supervision of the organisation’s Risk Management process and reporting, including quarterly attendance at the Board of Directors meetings to present the organisations risk profile.Maintains ownership of the Legal Register of Obligations to ensure risks are identified and compliance obligations are being met by the business.Management of the Compliance training schedule, content, new starter induction and training systems Ownership and creation of policies, procedures, and processes to ensure effective traceability of compliance.Oversight of third-party suppliers in relation to information security and due diligence reviews at the point of onboarding and throughout the relationship Management reporting of Compliance KPI’s and objectives together with continual opportunity initiatives Overseeing the safety of Meter Equipment Managers conducting Crowded Meter Room activities for Alt HAN CoCollaborating with the Regulation team to understand the operational impacts of regulatory, legal and industry code changes.Chairperson of the Health & Safety Assurance Board with external counterparts.Delivery of compliance changes which impact the Alt HAN Co business or third parties.Handling Health & Safety management for Alt HAN Co premises, employees, and visitors.Leading on incident & breaches reported because of Information Security, Data Protection or Health & Safety events occurring.

The Successful Applicant

Intellectually strong and happy to work with autonomy the successful applicant will be expected to utilise their prior experience to hit the ground running.​

You will have the following knowledge, skills, and experience:​

Significant and relevant experience of working in a B2B organisation in a regulatory and compliance role at a team or departmental leader level.Demonstrable expertise in a relevant regulated industry, with good knowledge of health and safety, information security, data protection, cyber security and relevant regulatory frameworks.Demonstrable experience in compliance risk management in relation to health and safety, information security, health & safety and cyber security. Demonstrable experience of leading a business’s engagement with external ISO25001, ISO45001 or equivalent auditors to successfully maintain certification.Ability to interpret applicable legislation, regulation and industry guidance, and develop policies, procedures and processes to achieve proportionate and effective compliance requirements.A natural leader, comfortable engaging at all levels up to Executive management and Board, and externally with industry leaders, regulatory bodies and government policy makers.An inclusive delivery leader, with demonstrable success in working across teams and who can foster a culture of recognising, developing, and retaining diverse skills and talents.Strong intellect with outstanding analytical abilities and the capability to solve complex problems and manage risk to achieve the right outcome.Experienced in presenting to stakeholders, including strategic partners, and industry leaders, regulatory bodies, and policy makers.A compelling communicator with excellent written and verbal communication skills having the ability to tailor their style to the audience

Personal Attributes   

Able to thrive within a multi-faceted, fast paced and complex environment/organisation

​​

High degree of professionalism, with a can-do attitudeHigh level of initiative Resilience, enthusiasm, and energy Commercial outlook and acumenStraightforwardness in approachCollegiate and collaborativeA strong enthusiasm for smart energy and its related fieldsProficient in Microsoft Office applications

Qualifications / Certifications

Auditing background (desirable)Energy or Banking industry experience (desirable) NBOSH General Certificate in Health & Safety (preferred)Data Protection Practitioner Certification (preferred) ISO27001 / 45001 Lead Auditor Qualification (preferred)

The Opportunity

At Alt HAN you will: ​

Join an exciting technical development field in the smart energy sector and lead in the climate/green energy challenge. Collaborate with a skilled and reputable team. Play a crucial role in the department as the company prepares for rollout. Engage with the Senior Team in broader Alt HAN Co development. Be part of an organisation striving to be the preferred provider for BEIS/Energy Suppliers in future smart energy initiatives requiring collective action.

Where candidates may come from

UK B2B/B2C Energy SuppliersOrganisations involved in the Smart Energy ecosystem: DCC, Arqiva, Vodafone, Ericsson, MitieOther Regulatory bodiesProperty development or engineering companies delivering products with significant regulatory and technical compliance requirements

Alt HAN Co is an equal opportunities employer and are committed to treating all job applicants equally. Alt HAN Co does not discriminate against any employee or job applicant on grounds of (including, but not limited to) their race or colour, nationality, national or ethnic origin, sex, marital status, religion, age, sexual orientation or disability.

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