Background – About Alt HAN Co
The Alternative HAN Company (Alt HAN Co) is a not-for-profit company jointly owned by a co-operative of UK retail Energy suppliers. It operates through a forum of supplier representatives and a Board. Costs are recovered from energy consumers, via charges levied on all licensed energy suppliers.
We were established in 2016 for the sole purpose of finding an industry-wide solution for smart metering in hard-to-reach houses and apartment blocks. Specifically, where the broadcast signal from a smart meter communication hub is not strong enough to reach the gas meter or smart devices in the home this problem affects around 5% of premises – and if not addressed could leave behind more than a million customers in the transition to a smarter, low-carbon energy sector.
The Role
As part of the core team in the Business Support department, you will lead, manage & maintain Alt HAN’s compliance activities. Reporting to the Director of Finance, Compliance and Business Support, you will regularly interact with the Alt HAN leadership team and the Board.
Your role is to lead on all Health & Safety and compliance activities for Alt HAN, taking a hands-on approach in maintaining Alt HAN’s compliance with all relevant industry standards across information and cyber security, health and safety, data protection, risk management and corporate governance as well as promoting a culture of adherence across the organisation. This role in a relatively small business requires you to find the variety of responsibilities interesting rather than overwhelming and demands effective and accurate management, along with a desire to support the business areas to continuously improve. You will identify when to seek additional expertise, either from internal resources or external consultants. Although not expected to be an expert in every regulatory detail impacting Alt HAN, you will supervise all areas and expand your knowledge as required over time.
You will join an organisation enhancing its operational maturity, with your role focusing on maintaining systems, processes, and procedures. You must quickly grasp current compliance activities, identify improvement areas, and manage both people and technical aspects to ensure compliance, using expert support. Proactive work and minimal supervision are required.
Job Description
Reporting to the Director of Finance, Compliance & Business Support,key accountabilities include:
- Responsible for managing and supervising the Compliance team, including its resources, capabilities, and services with line management of one direct report who oversees assurance activities, audits of compliance obligations and other aspects of the wider compliance area
- Oversight of all aspects of Health & Safety across the organisation including 3rd party vendors to ensure Alt HAN Co complies with all of its statutory obligations, in particular to fulfil its duties as ‘Client’ under the Construction, Design and Management Regulations (CDM).
- Establish and maintain a compliance framework for the Crowded Meter Room Project to:
- Ensure the appointed Meter Equipment Managers are fulfilling their responsibilities as Principal Contractor and Principal Designer.
- Enable clear KPI reporting
- Conduct regular risk assessments, audits, and inspections to identify and mitigate potential hazards.
- Lead the company’s response to incidents and near-misses, performing root cause analyses and implementing corrective actions.
- Develop and enforce CDM-related policies and procedures, working closely with fieldwork contractors to ensure safe and compliant work practices.
- Appoint duty holders as necessary and ensure effective communication and cooperation among all parties involved in field operations.
- Manage health and safety training programs to ensure all employees and contractors are aware of safety standards and best practices.
- Act as the main point of contact for health and safety matters, providing guidance and support across the business.
- Oversees external audits to ensure Alt HAN Co’s certification continues to meet ISO27001 (Information Security), ISO45001 (Health & Safety), and Cyber Essentials Plus standards in collaboration with the I.T Manager
- Acts as the Data Protection Officer, supporting the operational business with activities like Data Protection Impact Assessments, international transfer methods, and individual rights requests (e.g., Subject Access).
- Supervision of the organisation’s Risk Management process and reporting, including quarterly attendance at the Board of Directors meetings to present the organisations risk profile.
- Maintains ownership of the Legal Register of Obligations to ensure risks are identified and compliance obligations are being met by the business.
- Management of the Compliance training schedule, content, new starter induction and training systems
- Ownership and creation of policies, procedures, and processes to ensure effective traceability of compliance.
- Oversight of third-party suppliers in relation to information security and due diligence reviews at the point of onboarding and throughout the relationship in collaboration with the IT Manager
- Management reporting of Compliance KPI’s and objectives together with continual improvement opportunity initiatives
- Collaborating with the Regulation team to understand the operational impacts of regulatory, legal and industry code changes.
- Chairperson of the Health & Safety Assurance Board with external counterparts.
- Delivery of compliance changes which impact the Alt HAN Co business or third parties.
- Handling Health & Safety management for Alt HAN Co premises, employees, and visitors.
- Leading on incident & breaches reported because of Information Security, Data Protection or Health & Safety events occurring.
The Successful Applicant
Intellectually strong and happy to work with autonomy the successful applicant will be expected to utilise their prior experience to hit the ground running.
You will have the following knowledge, skills, and experience
Essential:
- Significant and relevant experience of working in a B2B organisation in a regulatory and compliance role at a team or departmental leader level.
- Demonstrable expertise in a relevant regulated industry, with good knowledge of health and safety, information security, data protection, cyber security (understanding of) and relevant regulatory frameworks.
- Demonstrable experience in compliance risk management in relation to health and safety, and an understanding of information security, and cyber security. Demonstrable experience of leading a business’s engagement with external ISO25001, ISO45001 or equivalent auditors to successfully maintain certification as well as key areas of legislation such as:
- Health & Safety at Work Act
- Construction, Design, Management Regulations
- Electrical Safety Standards
- Control of Asbestos Regulations
- General Data Protection Regulation (GDPR)
- Ability to interpret applicable legislation, regulation and industry guidance, and develop policies, procedures and processes to achieve proportionate and effective compliance requirements.
- A natural leader, comfortable engaging at all levels up to Executive management and Board, and externally with industry leaders, regulatory bodies and government policy makers.
- An inclusive delivery leader, with demonstrable success in working across teams and who can foster a culture of recognising, developing, and retaining diverse skills and talents.
- Strong intellect with outstanding analytical abilities and the capability to solve complex problems and manage risk to achieve the right outcome.
- Experienced in presenting to stakeholders, including strategic partners, and industry leaders, regulatory bodies, and policy makers.
- A compelling communicator with excellent written and verbal communication skills having the ability to tailor their style to the audience
Personal Attributes
Able to thrive within a multi-faceted, fast paced and complex environment/organisation
- High degree of professionalism, with a can-do attitude
- High level of initiative
- Resilience, enthusiasm, and energy
- Commercial outlook and acumen
- Straightforwardness in approach
- Collegiate and collaborative
- A strong enthusiasm for smart energy and its related fields, Proficient in Microsoft Office applications
Qualifications / Certifications
Essential:
- NEBOSH General Certificate in Health & Safety
Desirable:
- Auditing background
- Energy, construction or telecoms industry experience
- Data Protection Practitioner Certification
- ISO27001 / 45001 Lead Auditor Qualification
The Opportunity
At Alt HAN you will:
- Join an exciting technical development field in the smart energy sector and lead in the climate/green energy challenge.
- Collaborate with a skilled and reputable team.
- Play a crucial role in the department as the company prepares for rollout.
- Engage with the Senior Team in broader Alt HAN Co development.
- Be part of an organisation striving to be the preferred provider for BEIS/Energy Suppliers in future smart energy initiatives requiring collective action.
Alt HAN Co is an equal opportunities employer and are committed to treating all job applicants equally. Alt HAN Co does not discriminate against any employee or job applicant on grounds of (including, but not limited to) their race or colour, nationality, national or ethnic origin, sex, marital status, religion, age, sexual orientation or disability.
