Crowded Meter Rooms

How does it work?

The first stage in making a Crowded Meter Room “smart ready” is to undertake a site survey. The Alt HAN Co CMR team work in partnership with two Meter Equipment Managers (MEMs); IMServ and SMS Energy. Our partners will visit buildings where industry data has shown that there may be not enough room in the meter rooms for the successful installation of an Alt HAN range extending device which may be required.

Once a site survey has been completed and it has been established that there is not enough space to install an Alt HAN device, a design proposal is created. Each meter room has different challenges to make it “smart ready”; the design proposal for each site enables Energy Suppliers to have enough space to install an Alt HAN device on the meters, allowing their customers to have a working In-Home Display, as and when they chose to request one from their Energy Supplier.

After gaining agreement from the Building Operator, work will then start in the meter room, with costs being met by the Energy Suppliers. The MEMs will write to all affected residents of the building, informing them of the work and when it is taking place. As the electrical supply needs to be disconnected for a short amount of time whilst these works are undertaken, information is provided to residents on how to let us know if they are unable to have their power turned off for any reason. Typically, works take one day and all efforts are made to minimise the impact on residents of the building.
Once the works are completed, the relevant Energy Suppliers are contacted to inform them that the meter room is now “smart ready”, and they will then contact their customers to offer them a smart meter installation.